Confidentiality Policy

No collection of personal information during web browsing

Metro Richelieu Inc. (Metro) gathers no personal information concerning you while you are surfing the web site and only when you willingly subscribe to a specific service and you are asked to provide such information.

Non-disclosure of personal information

Except as provided in this paragraph, Metro does not divulge to third parties personal information gathered on its Web site, unless Metro obtains your authorization to do so or in particular circumstances, as for example, when Metro believes in good faith that the law requires it. Moreover, Metro does not sell its list of Web site users. Only the employees, representatives or officers of Metro responsible for the management and development of Metro’s Web site have access to the information collected there. These employees, representatives or officers all have been instructed to comply with the policy in force with respect to confidentiality.

Other information gathered for statistical purposes

Certain information is collected automatically whenever you access Metro’s Web site, but none of this information identifies you personally. Among other data, it notes the domain name and IP address used to access Metro’s Web site as well as the type of browser and system you are using. Metro makes use of information gathered for statistical purposes to keep track of the number of visits to its Web site with a view to introducing improvements.


Metro employs “cookies”. “Cookies” are small text files copied to your hard disk from Metro’s Web site. “Cookies” enable Metro to recognize your browser (the software you use to surf the Internet) when you visit Metro’s Web site. “Cookies” mainly help Metro offer better service by making it possible to personalize the content of the Web site. For example, the use of “cookies” makes it possible to refer to favourite recipes in the “Cookbook” section, to go to your grocery list in the “Grocery List” section and to print electronic coupons. You may choose at any time not to have “cookies” simply by modifying the configuration of your browser.

Risks associated with the Internet

Despite Metro’s efforts to ensure third parties will not access or obtain personal information concerning you through its Web site, complete confidentiality and security cannot be guaranteed currently on the Internet. Communication via the Internet is subject to interception, loss or alteration. You acknowledge and agree that Metro cannot be held responsible for damages resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk.

Hyperlinks to other sites

Metro’s Web site may contain hyperlinks enabling users to visit sites maintained by other companies. Metro has no control over these sites and is not responsible for those listed on its site. Any information you transmit to these sites will be subject to confidentiality policies applicable to those sites.

For the digital flyer, the filters and other features may not reflect all the products in the flyer.


Metro reserves the right at any time and without prior notice to modify this policy with respect to confidentiality. You may obtain the Policy’s complete text by clicking on the following link: Protection of Personal Information Policy.


By browsing Metro’s Web site, you consent, without qualification, to the current policy with respect to confidentiality.

For any question concerning our current policy respecting confidentiality, please contact Customer Service at the following address: